Smaller IT Firms Also Seizing Opportunities
BMI has a bullish outlook for the Middle East's IT market, particularly among GCC states where strong economic growth has created high investor confidence and supported a growing small and medium sized enterprise sector. Our positive view for the region's IT markets is also based on relatively low penetration of IT services among enterprises and the proliferation of fibre optic networks throughout 2012 and 2013, providing the necessary infrastructure to handle data-intensive services such as cloud computing.
In July 2014 Epicor secured a contract with the UAE-based distributor of industrial equipment Alkhalij Enterprises. While the success of leading global IT firms such as SAP, IBM, Cisco Systems and the region's telecoms operators is well-documented on BMI's online platform (See 'Cloud Computing Gains Traction', May 30), Epicor has been awarded at least 10 contracts in the region since the beginning of 2013, indicating that opportunities abound for smaller IT firms and their local partners.
Epicor specialises in enterprise resource planning (ERP) solutions, which it delivers to customers across a wide range of industries. Epicor's other solutions include customer relationship management (CRM), enterprise performance management and financial management. Globally, the California-based company caters to a very wide range of industries, such as aerospace, automotive, manufacturing, energy, food and drink and pharmaceutical sectors. In the Middle East it has secured ERP contracts with several companies in the automotive spare parts, food distribution, retail and oil and gas sectors.